toped Privacy Policy

This page describes what we collect when you use toped and how we keep that data protected. We collect information only when necessary to operate our platform, process your payments, and verify your account. Your privacy matters to us, and we handle your data with care across all our services—whether you access toped through our Android APK, your iPhone browser, or desktop.

We do not sell your personal information to third parties. We share data only with payment processors, identity-verification services, and other providers needed to run toped. Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of where your information is stored.

Read this page to understand what data we collect, how we use it, your rights, and how to contact us if you have questions about your privacy on toped.

What Data We Collect on toped

We collect your email address, phone number, and name when you register on toped. We also collect your birth date and gender to verify your eligibility. When you make a deposit, we collect your payment method details—your e-wallet ID if you use DANA, e-wallet, mobile banking, local payment, or online payment, or your bank account number if you transfer via e-wallet, mobile banking, local payment, online payment, or e-wallet. We do not store full card numbers; payment processors handle that data separately.

We collect information about your activity on toped—which games you play, how long you play, your bets, and your account balance. We also log your IP address, device type, and operating system (Android or iOS) so we can troubleshoot technical issues and detect fraud. We may collect your location data if you grant permission, but we use it only to comply with regional restrictions on our services.

How We Use Your Data

We use your email and phone number to send account updates, deposit confirmations, withdrawal notifications, and support responses. We use your identity information to verify your age and prevent fraud. We use your payment details to process deposits and withdrawals. We analyze your gameplay patterns to detect unusual activity that might indicate fraud or account compromise.

We use your device and IP information to maintain toped's technical stability, diagnose bugs, and prevent unauthorized access. We do not use your data for marketing or advertising purposes unless you explicitly opt in to promotional emails. You can disable push notifications anytime in your account settings on toped.

Third-Party Data Processors

We work with payment processors to handle your deposits and withdrawals. These processors see your payment method details but do not store them on our servers. We work with identity-verification services to confirm your age and prevent fraud. These services see your name, birth date, and ID documents. We may work with analytics providers to understand how players use toped, but we share only aggregated data—never your personal account details.

Our servers may be hosted by cloud providers outside Indonesia. Your data may be processed in multiple jurisdictions. We ensure all third parties sign data-protection agreements that match our own privacy standards. You can request a list of our data processors by contacting our support team through toped.

Your Rights on toped

You have the right to access your personal data. Log into your toped account anytime to view your email, phone, account balance, and transaction history. You have the right to correct your information if it is inaccurate. Contact our support team through toped to update your name, email, or other details. You have the right to delete your account—we will remove your personal data within standard processing windows, though we may retain transaction records for legal compliance.

You have the right to object to marketing emails. Unsubscribe anytime using the link in any promotional message. You have the right to know what data we hold and how we use it. We will provide a data export if you request it, free of charge. To exercise any of these rights, contact our support team through toped or reach out using the contact details at the end of this policy.

Cookies and Tracking

We use cookies to keep you logged into toped and to remember your preferences. Cookies are small files stored on your device that help us recognize you when you return. You can disable cookies in your browser settings, but doing so may affect how toped works on your phone or desktop. We do not use cookies to track you outside toped or to build advertising profiles.

Our mobile app does not use cookies in the traditional sense, but we do store session tokens locally so you stay logged in. You can log out anytime to clear this data. Our app also uses push notifications—these are not cookies, but you can disable them in your account settings on toped or in your phone's notification settings.

Data Security on toped

We use encryption to protect your data in transit and at rest. Your login credentials are hashed so we cannot see your actual password. Your payment details are handled by secure payment processors, not stored directly on our servers. We conduct regular security audits and update our systems to patch vulnerabilities. We maintain access controls so only authorized employees can view your personal data.

We cannot guarantee perfect security—no online service is risk-free. If we discover a breach affecting your personal information, we will notify you by email or phone as soon as possible. We will also inform you of steps you should take to protect your account. You are responsible for keeping your toped password confidential and logging out after each session.

Regional Data and Jurisdiction

Our services are available only where local law permits. Users across Jakarta, Surabaya, Bandung, Medan, and other supported regions can use toped, provided their local regulations allow. We comply with applicable data-protection laws in each jurisdiction where we operate. If your local law requires specific data handling—such as mandatory local storage—we will adapt our practices accordingly.

Our servers may be located outside your country. By using toped, you consent to your data being processed internationally. We apply the same privacy protections regardless of where your information is stored. If you have questions about cross-border data transfers, contact our support team.

Changes to This Privacy Policy

We may update this policy from time to time as our platform evolves or as laws change. We will notify you of material changes by email or through a notice on toped. Your continued use of toped after changes become effective means you accept the updated policy. If you disagree with changes, you can delete your account anytime.

Contact Us About Your Privacy

If you have questions about this privacy policy, want to exercise your data rights, or believe we have misused your information, contact our support team. You can reach us through the support channel on toped. We aim to respond to privacy inquiries within standard business hours. For urgent concerns about data security or unauthorized access to your account, contact support immediately.

This privacy policy is effective as of the date shown at the bottom of this page. We remain committed to protecting your privacy on toped and handling your data responsibly. Thank you for trusting us with your information.